Nichols brings several years of customer service experience, including a strong background in banking, cash handling, vault management and client service. Her experience includes balancing high-volume transactions, ATM balancing, fraud prevention and compliance, and assisting customers with their banking needs.
Most recently, Nichols served as a Bank Teller with Relyance Bank, where she managed the main branch vault balance, balanced ATMs, handled customer inquiries and promoted bank products and services. She also brings previous management experience, including supervising employees, managing cash transactions and overseeing daily operations.
In her new role at Stone Bank, Nichols will assist customers with their daily banking needs while providing friendly, efficient service and supporting the White Hall branch team.