This is an attempt to trick you into calling a fake number and providing sensitive information that can be used to access your account.
WHAT DO I LOOK OUT FOR?
If you receive an unexpected phone call from someone you don’t personally recognize claiming to be a Stone Bank representative, DO NOT PROVIDE ANY SENSITIVE INFORMATION such as:
❌ Your Bank Login and Password
❌ Your Bank Account Number
❌ Your Social Security Number
❌ Your PIN
Here are additional ways to protect yourself, via the American Bankers Association.
WHAT DO I DO IF I THINK I’VE BEEN SCAMMED
You are not alone, and we are here to help. There are a series of steps you can take if you believe your bank account has been exposed to a phishing attempt. The link below will provide you with resources and guidance
HELP! I Think My Bank Account Has Been Compromised – What Do I Do?
If you are concerned about your Stone Bank accounts, or simply wish to meet with a Boulder Banker to discuss fraud prevention, you can contact our customer service at (833) 253-2265, email customerservice@stonebank.com, or visit your nearest branch location.
This information is for general education purposes only and not to be used as tax or legal advice. The opinions and recommendations expressed herein are those of the author(s) and not necessarily those of Stone Bank. Stone Bank’s website may contain links to websites of other organizations that are no longer protected by our privacy policy or security practices. Stone Bank nor any of their employees assume any legal liability for the accuracy, completeness, or usefulness of this information.