The holiday season is one of the busiest times of year for fraud. The FBI reports that non-payment and non-delivery scams cost consumers more than $785 million in 2024, with credit card fraud adding another $199 million. Stone Bank encourages customers to stay alert and take a few simple steps to protect their money and personal information.
Common Holiday Scams
Online shopping scams
Scammers often use fake websites or misleading social media ads. Victims may receive counterfeit items or nothing at all. Check reviews, verify URLs for https security, and use a credit card so you can dispute charges when needed.
Non-delivery and non-payment scams
Buyers may pay for products that never arrive, and sellers may ship items without receiving payment. Verify all buyers and sellers and always track shipments.
Gift card fraud
Scammers request payment with prepaid cards or send phishing emails offering free gift cards. Never pay a stranger with a gift card and delete unsolicited gift card offers.
Fake shipping notifications
Phishing texts and emails often appear to come from shipping carriers. These links can install malware or lead to fake payment pages. Use the original retailer confirmation to check shipping status.
Fake charities
Scammers create look-alike charities or impersonate people in need. Research organizations through BBB’s Give.org and donate only through official websites.
Job scams
Seasonal job seekers are often targeted with fraudulent postings that request upfront costs or sensitive information. Apply through official employer websites only.
Impostor websites and fake customer service accounts
Fraudsters imitate retailers or support teams to steal login information. Navigate directly to official websites instead of clicking links in messages.
Hot holiday items and pet scams
High-demand toys, luxury goods, and online pet listings often involve counterfeits or nonexistent products. Be cautious with resellers and always meet a pet in person.
How to Protect Yourself
- Avoid clicking suspicious links in emails, texts, or social media.
- Use strong passwords and keep your devices updated.
- Monitor your Stone Bank accounts and credit card statements regularly.
- Report scams to the FBI’s IC3 at ic3.gov and contact Stone Bank if you see anything unusual.
Stone Bank is Here to Support You
Our team works year-round to help customers safeguard their accounts and navigate fraud concerns with confidence. If you have questions or need assistance during the busy holiday season, reach out to your local Stone Bank branch.
This information is for general education purposes only and not to be used as tax or legal advice. The opinions and recommendations expressed herein are those of the author(s) and not necessarily those of Stone Bank. Stone Bank’s website may contain links to websites of other organizations that are no longer protected by our privacy policy or security practices. Stone Bank nor any of their employees assume any legal liability for the accuracy, completeness, or usefulness of this information.